About Dubai Duty Free
Dubai Duty Free currently employs almost 6,200 staff of 47
different nationalities and is one of the premier “employers of choice” in the
UAE. This is evidenced by the fact that the company received 59,166 unsolicited
job applications during the last year.
The company has a long standing policy of “promotion from
within”, resulting in only two entry-level positions being recruited for
externally – Sales Assistant in the Retail Operations area and Stores Assistant
in the Warehouse environment.
All other back-office support functions (Marketing, HR,
Finance, Purchasing, IT, secretarial, etc) and supervisory positions are
recruited and developed internally, while the vast majority of managerial level
vacancies are also filled from inside the organisation. This policy provides
for the maximum possible career growth and development opportunities for Dubai
Duty Free staff and is one of the reasons why the company has an enviable staff
turnover ratio and high levels of employee loyalty and commitment.
The Company welcomes candidates of any and every nationality
and is proud of its non-discriminatory promotion, career development and
compensation practices, particularly with regard to nationality and gender.
“Cultural diversity” training is one of the compulsory early training events
for any new employee. The company provides competitive compensation and
benefits, while the remuneration system is reviewed on an ongoing basis to
ensure the company is able to attract and retain the right caliber of employee.
Once an employee of Dubai Duty Free, one can apply through
the internal selection process to a wide variety of career opportunities in
operational areas such as customer service, visual display and merchandising,
security, and brand-specific beauty advisors and dedicated merchandising
specialists. Similarly, ongoing opportunities exist in the back office support
functions mentioned above, as well as promotion to supervisory and management
level positions.
The internal advancement policy is supported by a very
active training and development infrastructure, including an E-Learning
facility where 26 different training programs are available. Some of these are
compulsory when transferred or promoted to certain positions, while many staff
elect to complete programs of their choice through the Internet from their
place of residence or dedicated facilities in the company offices and
accommodations.
